CUSTOMER SATISFACTION POLICY

G Lojistik provides a customer-oriented commercial approach culture with continuity, integrity and continuously developed technological infrastructure. Our company, which is always open to development and change, continues to be a solution partner to its customers by using all the possibilities to continuously increase service quality and customer satisfaction. Working principles:

  • - We provide accurate, clear and timely information flow between our customers and employees.
  • - For customer satisfaction, we are constantly learning and applying the learned information and following the technological developments closely.
  • - We work to accurately analyze customer demands and provide the best service in this respect.
  • - We train all our employees to be customer-oriented.
  • - We conclude all complaints, requests and suggestions by recording them and following them up.
  • - We constantly update our logistics software and services with the latest technologies.

As G lojistik family, we are committed to being a solution partner by investing in technology, education and human resources.

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